Customer Quality Engineer
Job Number:
2039
For immediate consideration, email your resume to [email protected].

POSITION SUMMARY:

The candidate for this position will interact with Customers on any Quality issues / concerns that may arise. Regularly scheduled meetings will be required to ensure resolution is taking place. This individual will also work and interface with various groups within Centillium to achieve resolution and enhance product Quality.

Objectives for this position will include:

  • Interact with Customer on resolving manufacturing and board issues
  • Establish weekly communication with the customers
  • Help drive customer problem resolution within internal Centillium organizations
  • Understand and reduce DPM levels at customer sites
  • Monitor and drive RMA activity
  • Perform Customer specification reviews and negotiate requirements with Customer
  • Represent quality during sales and pre-sales activities
  • Track, analyze and report on Quality indices
  • Provide customers with prompt notification of changes through the Process Change Notification procedure and drive acceptance
  • Assist Customer visits with necessary presentations

REQUIRED QUALIFICATIONS:

  • 3-5 years in Customer Quality role
  • 3-5 years of Quality background and related work
  • Candidate must actively foster a partnered approach in problem solving.
  • Written, Verbal and Presentation skills are required.
  • Ability to work within and to lead cross-functional teams
  • Light Travel may be involved.
  • 5-7 years of Semiconductor experience

EDUCATION REQUIREMENTS:

  • BSEE or equivalent is required
  • MSEE is preferred

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